Last updated: December 31, 2025
Business name: Fast Scale Digital
Website:
https://fastscaledigital.com
Location: Canada, Ontario
What This Policy Covers
This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website and services.
It also explains your choices and how to contact us.
Information We Collect
Information you provide
- Contact details: such as your name, email address, phone number, and business name when you fill out forms.
- Appointment details: information you enter when booking a call or consultation.
- Account details: information you provide when creating a login or membership account.
- Messages: what you send through live chat, SMS, email, or contact forms.
- Payment details: payments are processed by third-party providers. We do not store full payment card details.
Information collected automatically
- Device and usage data: pages viewed, clicks, time on page, browser type, and approximate location based on IP address.
- Cookies and similar tools: used to remember preferences, understand website performance, and support advertising.
Information from third parties
- Analytics and ad platforms: we may receive reporting about website traffic and ad performance.
- Payment providers: we may receive confirmation of payment status and basic transaction details.
- Email and messaging providers: we may receive delivery and engagement data (for example, opens and clicks).
How We Use Information
- To respond to requests and provide customer support.
- To deliver services, bookings, and membership access.
- To send newsletters, updates, and service messages.
- To process payments and prevent fraud.
- To improve our website, content, and user experience.
- To measure advertising and show relevant ads.
- To comply with legal and business requirements.
Cookies and Tracking
We use cookies and similar technologies (like pixels and tags) to run our website, understand how it is used, and improve performance.
We may also use advertising pixels (such as Meta, Google, or TikTok) to measure ad results and to help show you more relevant ads.
You can control cookies through your browser settings. If you disable cookies, some features may not work properly.
Sharing of Information
We may share personal information in the following situations:
- Service providers: with vendors that help us run our business (hosting, analytics, email, messaging, booking, and customer support tools).
- Payment processing: with payment providers to complete transactions. We do not store full payment card details.
- Advertising and analytics: with platforms that help us measure ads and website performance.
- Legal reasons: if required to comply with law, protect our rights, prevent fraud, or respond to lawful requests.
- Business changes: if we are involved in a merger, sale, or transfer of assets, information may be shared as part of that process.
We do not sell your personal information in the ordinary sense of “selling for money.”
Data Retention
We keep personal information only as long as needed for the purposes in this policy, including providing services, keeping records, resolving issues, and meeting legal requirements.
When we no longer need it, we take steps to delete it or store it in a way that no longer identifies you.
Your Choices and Rights
- Email: you can unsubscribe from marketing emails using the link in the email.
- SMS and live chat: message and data rates may apply. You can opt out of SMS by replying STOP (or using any method we provide in the message).
- Cookies: you can control cookies through browser settings and some consent tools (if available on our site).
- Access and updates: you can request access to, correction of, or deletion of your information, subject to reasonable limits.
To make a request, contact us using the link in the “Contact Us” section.
Security
We use reasonable safeguards to protect personal information.
No method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will take steps to delete it.
Contact Us
If you have questions or requests about privacy, please contact us here:
https://fastscaledigital.com/get-in-touch
Updates to This Policy
We may update this Privacy Policy from time to time.
When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the website after changes means you accept the updated policy.